Studio Policies

  • Private Session Policy

    • Payment: must be made in full prior to scheduling the sessions.
    • Cancellations: must be made at least 24 hours before the session, otherwise the individual will be charged for the session.
    • Medical Exceptions: Pilates is a form of physical exercise in which the individual must be capable of participating in the session at the time of signing up for a series. In the rare instance the individual becomes injured and cannot participate in recurring sessions, private session packages can be voided upon the receipt of a doctor’s note.

  • Semi Private Session Policy

    • Payment: must be made in full as a group prior to scheduling the sessions. Cancellations must be requested as a group at least 24 hours before the session, otherwise the group will be charged for the session.
    • Cancellations: The group must decide and notify us at least 24 hours in advance if they need to cancel their semi private session. Otherwise, the group will be charged for the full semi private session.
    • Partial Cancellations: We do not honor partial cancellations for semi private sessions. The group has the option to notify us at least 24 hours in advance if they need to cancel their semi private session. Otherwise, the group will be charged for the full semi private session regardless of the actual attendance. If we do receive a semi private session cancellation at least 24 hours in advance, single session drop-in rates may be available for those in the group still interested in a private or semi private session during that time slot.
    • Medical Exceptions: Pilates is a form of physical exercise in which the participants must be capable of participating in the session at the time of signing up for a series. In the rare instance one or more members of the group become injured and cannot participate in recurring sessions, the group package can be voided upon the receipt of a doctor’s note from the injured participant.